Roberta Brofman, MBA-HCM, BSN, RN, CDP, CLHP Founder & President of Five Star Clinical Solutions, LLC

Cleveland Senior Network’s “Director of Education”
Before starting her own consulting firm, Roberta Brofman’s nursing career encompassed a wide variety of healthcare experience — both in Clinical Practice and Operations — in Skilled Care, Long-Term Care, Critical Care, Homecare, Hospice and Acute Care. As President and founder of Five Star Clinical Solutions, she is an effective Patient Advocate dedicated to ensuring patients and their families are expertly guided through the maze of care and receive the best quality without confusion, delay, or error.

As the Director of Nursing and Program Development of a 63-bed skilled post-hospital nursing unit, she achieved a perfect Five-Star rating from the Center for Medicare and Medicaid Services (CMS) and the Ohio Department of Health (ODH).

During her 15 years of homecare experience, Roberta served as a clinical manager of over two hundred skilled, passport and private duty patients. Under her management, the department achieved perfect surveys from the Ohio Department of Health, the Joint Commission and Passport Services, and was designated as HomeCare Elite Top 25% in the nation.

Roberta’s experience as a Director of Quality includes the establishment of deemed status by the Joint Commission (JCAHO) of a newly opened an Inpatient Rehab Facility (IRF) where she then led the facility as Chief Nursing Officer.

As the Chief of Strategic Planning and Program Development at the Visiting Nurse Association of Ohio, Roberta was responsible for the development of successful programs in Heart Failure, COPD/Pneumonia and Orthopedics along with an automated data reporting structure for outcome measures in all clinical areas.
Now, as the President and Founder of Five Star Clinical Solutions, Roberta works with organizations on both the clinical and operations side to enhance quality outcomes. She is most proud of the Five Star Clinical Solution’s Patient Advocacy Program which have improved the quality of care for consumers and saved lives.